Mission

Intercom's mission is to help our customers get connected to their friends, family and their loved ones with the highest quality of service at the lowest available cost, so that they can get connected for more time and share more of their thoughts and feelings. Its sales force and customer service team are committed to exceeding customer expectations and fulfilling customer needs.

Vision

Intercom will emerge as the leading international telecommunication provider to a diverse set of customers in the U.S. by offering powerful but easy-to-use communication alternatives and employing the latest technological advances.

Customer Service

When dealing with our customers, Intercom prides itself on its customer service and the servicing options it provides to meet customers' need. Through its website, email, and call center, our customer service team dedicates to reach our goal of 100 customer satisfaction.

Sales Force

Intercom's sales representatives step right into the doors of over 3000 stores located in more than 100 cities throughout the State of Washington, Oregon, Idaho, and Northern California. Each one of the clients will have his/her own designated sales representative who has over to 20 years of sales experience. The sales representatives will help our clients set up a business with Intercom, recommending what products will be best suitable for the client's business. They will not only deliver our products to the stores, but also help manage clients' inventory to minimize his/her cost, thereby maximizing his/her profit. Moreover, they are fully committed to address clients' question and concerns, and to meet clients' expectations.